Dev License: This installation of WHMCS is running under a Development License and is not authorized to be used for production use. Please report any cases of abuse to abuse@whmcs.com

  Categories

Monarx Active Protection Public Cloud Services Private Cloud (PvC) Backup Services, Secondary Disks eMail Services SSL Certificates Other Services - CDN, Deployment, Configuration, Tuning, Security, Compliance Licenses Platform as a Service (PaaS) Add-ons Monitoring Managed Services

  Actions

  Register a New Domain   Transfer in a Domain   View Cart

Configure

Configure your desired options and continue to checkout.

Enterprise Customer Service Plan



We offer a proactive managed service plan for customers that want to leverage eApps expertise so that they may focus as much time as possible on their core business objectives. With this service, a named Account Manager will be assigned to your account. This person will be your liaison, advocate, expeditor, and advisor. Your assigned Account Manager will devote the time required to understand your hosting services goals, and make sure that these goals are achieved. The key duties of your Account Manager are as follows:


  • Oversee eApps’ efforts to ensure that your service has maximum uptime and performs as expected

  • Conduct quarterly meetings to review all aspects of your service

  • Ensure that you are receiving maximum value

  • Serve as your primary contact for communications with eApps

  • Ensure that you get the best advice on how to take advantage of eApps services to achieve your goals

  • Take responsibility for seeing that any issues or concerns are resolved satisfactorily

  • Educate eApps staff on specifics about your services

  • Prepare a secondary Account Manager to serve you when your Account Manager is off shift, or on holiday


The Enterprise Customer Service Plan also includes the following benefits.

  • 25% Discount on all Billable services

  • One free First Responder service for Uptime Monitoring, for each Virtual Server

  • One free First Responder service for Resource Monitoring, for each Virtual Server

  • Free assistance for the setup of the Site Accelerator and Web Application Firewall (WAF) service


The Enterprise Customer Service Plan is offered at $300 per month, with discounts for longer subscription terms. Customers that achieve, and maintain, a spend rate of over $1,000 per month on qualified eApps services will receive the benefits of the Enterprise Customer Service Plan at no charge. For more information contact sales@eApps.com.


Have questions? Contact our sales team for assistance. Click here

Order Summary

Powered by WHMCompleteSolution