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Monitoring of the health and availability of your services
First Responder is an option for the free included Resource Monitoring service. With this option, your monitor alerts will be sent to eApps Support for immediate resolution, according to instructions that you specify. This option ensures that highly skilled technicians, who are standing by 24 hours a day, will take action within minutes if your monitor issues an alert.
The First Responder option can be enabled for any Resource Monitor that is configured in your eApps Customer Portal. Resource Monitors are available at no charge for all Virtual Cloud Servers and Virtual Machines. The First Responder option also increases the frequency of the monitor checks, from the default of every five minutes to every two minutes.
From the Configuration Options below, specify the number of First Responder options you want. You will need one First Responder option for each Resource monitor that you want eApps Support to manage for you.
RESOURCE MONITORING OVERVIEW
Our free Resource Monitoring allows you to set up monitors to check the usage of RAM, CPU, DISK, and network Ports in your Virtual Cloud Server or Virtual machine. The monitors check resource usage every five minutes, and provide historical usage charts. Alerts can be configured to notify individuals, or groups, that you define, whenever a remote monitor check detects resource usage that has exceeded user defined thresholds for any resource.
The First Responder option can be enabled for any Resource Monitor that is configured in your eApps Customer Portal. Resource Monitors are available at no charge for all Virtual Cloud Servers and Virtual Machines. The First Responder option also increases the frequency of the monitor checks, from the default of every five minutes to every two minutes.
From the Configuration Options below, specify the number of First Responder options you want. You will need one First Responder option for each Resource monitor that you want eApps Support to manage for you.
RESOURCE MONITORING OVERVIEW
Our free Resource Monitoring allows you to set up monitors to check the usage of RAM, CPU, DISK, and network Ports in your Virtual Cloud Server or Virtual machine. The monitors check resource usage every five minutes, and provide historical usage charts. Alerts can be configured to notify individuals, or groups, that you define, whenever a remote monitor check detects resource usage that has exceeded user defined thresholds for any resource.
eApps Uptime Monitoring
Our Uptime Monitoring service is an enterprise-grade solution for detecting, and sending the alarm, when your site or services are not responding. The key advantages of the service are as follows:
Our Uptime Monitoring service is an enterprise-grade solution for detecting, and sending the alarm, when your site or services are not responding. The key advantages of the service are as follows:
- Responsive and Reliable - Monitor checks are performed at one minute intervals (default), from multiple regions around the world. Our monitoring system knows when your site or service is unresponsive and sounds the alarm quickly.
- Flexible Types of Checks - Our system allows you to perform a wide range of checks. If you need to monitor a service that is not in our list, for a low one-time fee we can create a custom monitor check for you.
- Unlimited Notifications - When your site goes down you will not be charged extra for alerts. The service includes an unlimited number of alerts by email, international SMS, and Slack feed.
- Unlimited Contacts and Groups - You can define any number of contacts and groups. When you set up a Monitor check you can even specify different schedules for your contacts, i.e. Susan for Days, Mohamed for nights, and Graham for weekends.
- First Responder option - For fast 24/7 response to outages, you can choose to add the First Responder option to any of your Monitor checks. Alerts will be sent directly to eApps Support for resolution.
For more information on the eApps Uptime Monitoring service contact eApps Sales.
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